dixonrauch's profile

Fri, Mar 4, 2022 7:20 PM

2nd system for 2nd home

I have 2 homes and 2 systems; I want to allow other users (siblings) to access the 2nd home, but not the first home.

Looks like I have to share log-in info since SS does not allow multi-users with different passwords etc.

How do I do that?

Community Admin

 • 

2.9K Messages

5分前

Hi @dixonrauch,

 

Yes, at this time, SimpliSafe accounts are single-user. So if both locations are under the same account, anyone who logs in will have full access to both. 

 

The only solution would be to create a second separate login under a different email. Our Support team at 800-548-9508 can help set that up for you!

Of course, that also means that when you need to access that location, you'll need to log out of your first location and into the second.

(edited)