Wed, Aug 18, 2021 6:43 PM

added 2 devices to keypad, but do not see devices on web portal

hi ,
I added 2 entry devices to my keypad

but on the web portal (https://webapp.simplisafe.com/#/devices)  , i do not see any devices.

What am i missing?

Thanks, Peter C.

Community Admin


2.9K Messages

1 y ago

Hi Peter,

Did you click the Refresh button at the top of the page? That should pull the latest info from your system, including all the sensors that were recently added.

- Johnny M.
SimpliSafe Home Security

2 Messages

1 y ago

Thanks Johnny,  I see the devices now.