rsrdhr's profile

Sat, May 21, 2022 12:40 AM

All sensors de registered after new chip


I recently replaced the 2g chip on my base station and after that all sensors are de registered. Basically have non functioning system. I’ve tried adding new sensors but the system doesn’t detect. Tried rebooting, removing battery etc no use

can anyone help!!

Community Admin


2.9K Messages

3 m ago

Hi @rsrdhr ,

It sounds like we should actually replace that Base Station. Please give us a call at 800-548-9508 and our Support team can set up a warranty replacement for you with the fastest shipping available.