duffy_4's profile

Sun, Jan 30, 2022 6:23 PM

Are emails from Centercode on behalf of Simplisafe legit?

I got an email about the Simplisafe beta program but it came from Centercode and not SimpliSafe. Is this legit or a scam?

Community Admin

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2.9K Messages

Il y a 7 m

Hi duffy_4!

 

Sorry about the confusion. Yep, I checked in with our Product team and can confirm that Centercode is the platform that we use for managing our Beta Program.

Advocate

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417 Messages

Il y a 6 m

Better yet, please reference this:

https://help.centercode.com/en/general-technical-information-spf

Get Centercode set up to send mail on behalf of your domain and configure those emails to come from simplisafe.com addresses.

Edit: Per https://mxtoolbox.com/SuperTool.aspx?action=spf%3asimplisafe.com&run=toolpage it looks like the SPF records have been updated but Centercode isn't using this functionality? Get this fixed and it will be a better  and safer experience for your customers.

Edit2: Are y'all sure you don't want me to come work for y'all in customer experience or IT or something? I have a ton of relevant knowledge and experience. :)

(edited)