mirovichrachel's profile

Sat, May 21, 2022 11:12 AM

Base station randomly chimes

A few times my base station has made a noise that sounds like chimes or a fuzzy radio station in the middle of the night. It’s unsettling. I don’t have a doorbell connected only three cameras and two door entry sensors. 

Why does it do this?  It wakes me up and then freaks me out. 

Official Solution

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Il y a 3 m

Hi @mirovichrachel ,

That is very unusual. The sound that you're hearing, you're saying it's not the same as the door chime? I'm not sure if it's really coming from the system, since there are only a limited set of sounds that the Base Station can produce. Are you sure there isn't some other device with a speaker nearby?

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Il y a 3 m

I don’t have a doorbell so I don’t know what sounds like. It’s a fuzzy noise that sounds vaguely like chimes and it’s it’s definitely coming from the base. It wakes me up from a dead sleep. 

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Il y a 3 m

@mirovichrachel that doesn't sound like any of the normal sounds that the Base Station can make.

Do you have any other speakers nearby? You remind me of the noise that happens when a cell phone (or, say, a Base Station) is near an old style stereo speaker (which happens when a signal comes in, and the speaker picks up on it). Perhaps moving the Base Station to a different spot, or even a different room, might help.

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Il y a 3 m

It happened to my system today.  Chimed a few times, for no reason. This has happened to me before.

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@boomerst3​ the original poster mentions a sound that doesn't seem to be one of the typical that the Base Station can produce. But you're hearing the regular Door Chime?

The most likely culprit might be an Entry Sensor that is actually detecting as 'opened'. Perhaps you have a door or window that is ajar. Or one sensor might be set up too far from its magnet, so it's constantly losing contact. If you had your system armed in Home or Away, though, that would also generate a false alarm.

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Started hearing the exact same type of chimes from our module the past 2 days.  No one at Simply Safe has figured out an answer to this particular thread?  NOT the doorbell!  Bought the system around August 2021.  White vertical round control module.

Just checked all the door openings and they are closed.  Is this possibly indicating batteries are dead in one or more units?  Has been a year now.  Do they all need to be replaced, sirens and door sensors?

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Il y a 8 d

Started hearing the exact same type of chimes from our module the past 2 days.  No one at Simply Safe has figured out an answer to this particular thread?  NOT the doorbell!  Bought the system around August 2021.  White vertical round control module.

Just checked all the door openings and they are closed.  Is this possibly indicating batteries are dead in one or more units?  Has been a year now.  Do they all need to be replaced, sirens and door sensors?

This comment was created from this reply

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@ronfab1​ the only thing from the Base Station that sounds like a "chime" is the one that happens when a door is opened. Is that what you're hearing?

It sounds like you have a Gen 3 (latest gen) SimpliSafe, and for that system, you'll see a <!> indicator on your Keypad for sensor battery warnings, as well as in the SimpliSafe app. But there's no chime from the Base Station for that.

However, there's also the Smoke Detector and Carbon Monoxide Detector, both of which chirp on their own for low battery. It's a very high-pitched sound, and it comes from the detectors themselves, not the Base Station.