General Questions
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Camera Motion Detection
The privacy shutter is supposed to be closed in Home mode. But I'm getting motion alerts from the camera and video recordings. Why?
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1 y ago
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davey_d
Community Admin
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2.9K Messages
1 y ago
Right, the camera should be following the shutter setting, and should not be triggering recordings while the shutter is closed. Are you seeing a pattern of when the Motion alerts are happening? For example, if you're seeing them after every time you disarm the system, that would be normal.
- Johnny M.
SimpliSafe Home Security
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captain11
Captain
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4.6K Messages
1 y ago
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davey_d
Community Admin
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2.9K Messages
1 y ago
Recordings whenever your system is disarmed is unfortunately a core function, and currently cannot be configured. The shutter setting is specifically for motion events while the system is already in a given mode.
But there will also still be recordings when there's system activity - like when there's a disarm, a power outage, or an actual alarm event.
- Johnny M.
SimpliSafe Home Security
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