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Tue, Jul 20, 2021 3:58 PM

Cameras not showing in the control panel

Camera lost connection, When trying to reinstall Cameras no longer show in the control panel. Followed all of the instructions to reinstall but no luck. Camera says it is ready to install but control panel will not pick it up. Not sure what to do

Community Admin

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2.9K Messages

1 y ago

Sorry to hear you're having trouble, dmoseley.

Are you trying to install your SimpliCam through the Keypad? It might have been a while since you last did it, but the way to install a camera is through the SimpliSafe app on your smartphone.

- Johnny M.
SimpliSafe Home Security