rkcrum's profile

Tue, Jul 26, 2022 10:20 PM

Can't Remove Old Credit Card

I cannot delete old credit cards!  I updated with a new credit card, but the system keeps saying that the payment has failed.  This is very frustrating.  Please help.

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Community Admin


3.2K Messages

Il y a 2 m

Hi @rkcrum ,

Our Support team at 800-548-9508 can take care of updating your account for you - and removing any old info.

1 Message

@davey_d​ Why not just give users the ability to delete their own credit card info? You might want to look into GDPR and CCPA laws as you may be in violation for lacking this feature.