Fri, Aug 7, 2020 4:07 PM

Connecting keypad to base

Brand new right out of the box. Keypad won't connect to base.  Base has a white light on. I've tried  connecting with the keypad right next to the base.  I've emailed Simplisafe with no response. Any help would be greatly appreciated.

326 Messages


They likely won't reply to your email.  They almost never do.  You'd be better off calling their support line.