toastie's profile

Sun, Jan 24, 2021 4:44 PM

Disarmed at keypad but NO ONE disarmed the alarm!?

I'm sitting at my computer and all the sudden I hear the Simplisafe off from the tower.  I look at my phone at it shows disarmed by keypad master pin!?

NO ONE here (only the hubby and me) disarmed it... PLUS... the alarm was already off and had been off for a few hours because we have been going in and out to the garage.

WTH!?

1.3K Messages

Il y a 2 y

Sound like some sort of system lag to me.

Captain

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4.6K Messages

Il y a 2 y

@toastie I would definitely call SS to troubleshoot, especially if its in the timeline log. Please post you outcome here if you get a chance.