J

Thu, Oct 28, 2021 1:09 AM

Doorbell Push Notifications Hang On "Connecting"

Any time someone rings my doorbell, I get a push notification. If I click on the notification, the Simplisafe app opens but hangs on "Connecting." If I close the screen and then click on live view, I can see what's on camera.

This seems to be a common issue. Anyone else have the problem? Suggestions for a fix?

Android app

Advocate

 • 

417 Messages

10 m ago

This seems to be a common issue. Anyone else have the problem?


All the time. Forever. And we are not even close to the only ones experiencing it.

Suggestions for a fix?


Unfortunately I don't have a suggestion. I've not found anything that has fixed the problem long term.