J

Mon, Oct 26, 2020 8:46 PM

Double notifications for motion and doorbell

Since upgrading to the iPhone 12, I am receiving double notifications for motion and doorbell rings. Annoying, but not a huge issue other than multiple disruptions when a notification is processed. Installing/uninstalling the app and restarting phone has not helped. Thanks for any info. The started on Friday, October 23rd.

1 Message

2 y ago

I'm having the same issue on my Pixel 4 XL. It's quite annoying.

6 Messages

2 y ago

HELLOOOOOOO!!!!!??????
SIMPLISAFE!?!?!?!?!?
ANSWER PLEASE!?!?!?!

2 Messages

2 y ago

Same, a lot of users are having this issue and doesn't seem they are wanting to resolve it.

4 Messages

2 y ago

Was 8, then back to 1, now 9! This is pretty strange! Hope it's fixed soon.

Community Admin

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469 Messages

2 y ago

Hi all,

In the process of trying to fix this bug that is causing multiple notifications for some of our users, another bug was introduced. Rest assured, we're making sure to stay on top of this issue so that we can get this resolved as quickly as possible.

SimpliSafe Social Team
SimpliSafe Home Security