H

Tue, Oct 5, 2021 12:56 AM

excellent customer service

Today I received a replacement base station and keypad, After running into a roadblock in getting the new equipment activated, I encountered issues with the  devices we had. I called customer service and was connected with a representative named Tyler. He was very patient and helpful in getting the devices connected and in working order. He spent a good half an hour helping me out and is to be commended for his superior customer service.

Harry Hammerschmidt

Community Admin

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2.9K Messages

10 m ago

That's what we like to hear, Harry! Thanks so much for sharing.

- Johnny M.
SimpliSafe Home Security