B

Wed, Sep 2, 2020 5:10 PM

extra key pad

I bought and extra key pad for a downstairs entry...
1)can I get setup instructions?

Community Admin

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2.9K Messages

Il y a 2 y

Hi!

If you purchased that Extra Keypad as part of your initial package, then it will already be registered with the system and should already be working.

If you purchased it after, however, you can install it just like any other component by heading over to the Devices section of the Menu, on any Keypad that is already working.

Johnny M.
SimpliSafe Home Security

2 Messages

Thanks for the reply Johnny.  The extra key pad was part of the initail order.  So will the extra keypad by the basement door will it automatically pickup the other devices I've installed throughout the house and the main key....  another way to ask is      Will both keypads as a control for the whole house?

57 Messages

You will have to program the devices into your system.

Go to the main web page, log in, go to your account, select devices, up at the top right it says add devices, click it and follow the prompts. Be sure to have the devices at hand so you can push the set up buttons and note the serial numbers.

Community Admin

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469 Messages

Il y a 2 y

@bill22837

To clarify, yes, both keypads will control your whole system. Since all of the settings and devices are paired to your base station, each keypad that you have should function the same way.

SimpliSafe Social Team
SimpliSafe Home Security

Advocate

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2.8K Messages

Il y a 2 y

There's a "Simplisafe Social Team" now?

Community Admin

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469 Messages

Il y a 2 y

Hi @coltmaster1,

Yes, we know that the SimpliSafe forums are a valuable place for our customers to have discussions about our products and their experiences. Currently, we are looking to increase our presence and responsiveness in these forums with an eye towards a greater facelift to these very forums in the future.

SimpliSafe Social Team
SimpliSafe Home Security

Advocate

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2.8K Messages

Il y a 2 y

I hope that's a very "near" future, and thanks, Team S, it's been far too long since the forums have received any attention.