R

Fri, Feb 5, 2021 1:10 AM

First time using this forum. Is there a search bar for past topics?

Am I missing something? I'm trying to fix a technical problem that maybe someone's already dealt with on the forum, if so I won't need to post a new topic. Didn't see a search bar or maybe I'm overlooking it???  Tx

Captain

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4.6K Messages

2 y ago

@rickbarclay92592 welcome to the forums. For technical support, I suggest you use the new Help Center (link below) and it does have a search function. Also, SS support is open 7 days a week 8am to midnight eastern, except for a few major holidays.

As far as searching the forums, no SS search tool but a google site search works great.

For example, SS3 motion sensors and pets, type

site: simplisafe.com/forum  SS3 motion sensor pets

Being new, a call to SS might be the way to go.
OK, good, thank you Captain11, will do!

Captain

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4.6K Messages

You are welcome, and best of luck with your new system. Also, fyi, if you prepay for a year of monitoring, SS gives you one or two months free (don't remember the exact number).