M

Fri, May 1, 2020 12:21 AM

Has anyone been able to get an email answered from customer service, ever? Can anyone else answer this question for me.

I have used the contact form on the site multiple times and have never once received an answer from SS.  Is this typical of them.  All I want to know is how I can get a chime connector for setting up my video doorbell.

Advocate

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2.8K Messages

2 y ago

It's been typical of them for several months now not responding to emails.  Best thing is to call them (don't be shy, the reps are really nice) and request what you need.

1.2K Messages

2 y ago

I emailed a question a couple months ago and they got back to me about a week later.

2 Messages

2 y ago

I emailed support last week at 2:37pm I received a reply back at 2:45pm