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Wed, Dec 16, 2020 7:09 PM

How to add a second location/account to the SimpliSafe phone app?=

We have a SimpliSafe system running in a workshop on residential property.  Purchased a second system (monthly monitoring second bill) for our home.  Is it possible to monitor two locations/two accounts on one SimpliSafe app?  Info on general internet is outdated.  Options do not appear on the current app.  Thank you!

Official Solution

Community Admin

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469 Messages

Il y a 2 y

Hi @debbie.click,

Yes, it's very easy to monitor multiple systems from one SimpliSafe account. To get that set up you'll first need to activate your new system. You can do that either through the app by choosing ‚ò∞ Menu -> Manage Monitoring -> Add or Upgrade Monitoring and then follow the prompts from there or you can activate the system through your account on SimpliSafe.com by choosing activate new service from the menu -> Add or Upgrade Monitoring and then follow the prompts from there.

Once your new system has been activated you'll be able to switch back and forth between the two locations in your SimpliSafe account.

SimpliSafe Social Team
SimpliSafe Home Security

Il y a 4 m

I set our vacation home up on my partners  app. How do I monitor from my app? We have three systems.

Community Admin

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2.9K Messages

@denicegardner3did you set up that vacation home system under the same email address as your other systems?

If so, when you log into the app, you can switch between all three locations by tapping the 🏘️ house icon on the top right of the screen.

(edited)

1 Message

Is there a way to do it if the systems are under different email addresses. 

Community Admin

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2.9K Messages

@K10​ unfortunately no, if each location is under a different email/login, then you'd have to log out of one to access the other. You can only stay logged into one email/login at a time.

If you want both addresses under the same account, give our Support team a call at 800-548-9508. We can transfer the location for you.