dwjohnson222's profile

Mon, Feb 22, 2021 11:54 PM

How to Permanently Delete All Recorded Videos

How do I permanently delete all recorded videos?

217 Messages

1年前

Just wait 30 days.  They will be deleted automatically.  That is the only way.  

The events will still show on the timeline, but the videos will be gone.

2 Messages

1年前

Thank you.  Does SimplySafe retain the videos elsewhere? Cloud? Backup?

Community Admin

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469 Messages

1年前

Hi @dwjohnson222,

Once one of your SimpliSafe cameras records some footage, that recording is then stored on our servers for 30 days. During that time, you can view or download any of those videos through the timeline on your account on the SimpliSafe app or SimpliSafe.com. After 30 days, the recordings are deleted from our servers.

SimpliSafe Social Team
SimpliSafe Home Security