R

Tue, Dec 1, 2020 9:52 PM

I want change the email ID on my account. How do I do that?

I want change the email ID on my account.  How do I do that?

Official Solution

Community Admin

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2.9K Messages

Il y a 3 m

Hi,

If you're looking to the change the email address that we have for your account, you can do so from your online account on a web browser. You can log in here, then navigate to Menu > Manage Account.

Unfortunately at the time of writing, this option is not yet available on the SimpliSafe app.

You can also give us a call at 800-548-9508 and our Support team can make the change for you.

Captain

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4.6K Messages

Il y a 2 y

@ramsafe you have to call support but they can do it quickly and painlessly. I changed mine from a yahoo account to google. No issues.

2 Messages

thank you so much.  I will contact them.

Captain

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4.6K Messages

No problem. Happy hoildays!

Advocate

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2.8K Messages

Il y a 2 y

Captain, lol, I suggest YOU edit your post to infer "I changed mine from one email account to another email account" (and leave out the names of the email accounts - since, you probably know that here on the forums, if you name the email platform,...(I know you will figure out what I'm talking about without having to reveal it :)

Captain

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4.6K Messages

Il y a 2 y

@ coltmaster1  its like saying i changed my address from Montana to  Idaho, Or am I missing something?

2 Messages

Il y a 2 m

There is no option to change emails in my account.

Community Admin

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2.9K Messages

@pabloj2022​ are you logging into your online account through a web browser? The option is available on the web, but not the SimpliSafe app.