T

Fri, Nov 19, 2021 1:13 PM

Installing a 2nd system at a 2nd house - any gotchas?

We just bought a new house and were selling the old one.  I am leaving my current system at the old house and ordered a new system for the new house.... Does the app work with 2 systems?  Any gotcha's on setup or usage anyone could reply with?  TIA

Community Admin

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2.9K Messages

9 m ago

Hi tsmartin,

The only thing to think about is that if you want Monitoring Service for that second location, it would have to be a separate subscription. You can set up the new one by heading into the app menu and selection Activate New Service.
Once that's done, you'll be able to switch between the two locations by tapping the drop-down at the top of the screen.

When you're done with the location that you're selling, you can give us a call at 800-548-9508 to cancel service. It will then be free to be activated under a new owner's service plan.

- Davey D.
Community Development Manager
SimpliSafe Home Security

17 Messages

Thank you!  That sounds pretty easy... I also got a 2nd keypad with this system.  Should I wait until I have the system completely setup to add the 2nd keypad?