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Mon, Apr 6, 2020 2:00 PM

key chain/fob doesn't appear to be working

My old model key chain or fob doesn't appear to be working. can I test it other than just hitting the away button? When I check my account under devices, it shows it is enabled. It possibly is a dead battery but wanted to see if there is a way to check it either on my laptop or on the keypad without having to call into customer "Service.".

179 Messages

2 y ago

Why would you bother to call customer service?   Replace the battery and if that doesn't fix it then call.