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Sat, Apr 4, 2020 2:00 AM

Keypad Dead in less than a month

I noticed yesterday that my Wireless Keypad is dead. I received the system March 6. It is April 3rd today.

I tried changing the batteries. 4 new AA batteries. Still dead. Emailed them yesterday. No response as of this evening.

Is this what I should expect from Simplisafe?

Dave

Il y a 2 y

I called support and spoke to Brian. He was very helpful and is sending out a replacement.

Dave

1.3K Messages

Il y a 2 y

Well done. If you really need to get something done it is still almost always best to pick up the phone and talk to someone.