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Tue, Jan 21, 2020 7:15 PM

Keypad flickering

I have the new Simplisafe system (had the old as well).  The keypad screen is flickering and cant read it sometimes because of the flicker.  I reached out to support 4 days ago but still no response.  Has anyone seen this issue?

Advocate

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541 Messages

3 y ago

Try pulling the batteries out for a few minutes then put them back in and wait for it to connect and see if that helps if not call them at 9am est and press 1 for sales as then tend to answer faster