2 Messages
Low battery on entry sensor
Hello,
I just had everything installed tonight and I'm getting a low battery message on one of my entry sensors. Will this set off a false alarm? How long do I have to change the battery? Should I just deactivate this one until I can replace the battery? I'm surprised it's low already when I just recieved the package this morning.
Thanks for your help.
I just had everything installed tonight and I'm getting a low battery message on one of my entry sensors. Will this set off a false alarm? How long do I have to change the battery? Should I just deactivate this one until I can replace the battery? I'm surprised it's low already when I just recieved the package this morning.
Thanks for your help.
coltmaster1
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don
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coltmaster1
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Lastly, sometimes, just re-seating the battery can help.
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rgn
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coltmaster1
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Same for the siren, try changing the batteries. Also make sure there is no interference between it and your base station, such as metal, wiring, appliances, thick walls, etc. - sometimes distance is an issue, so you could try moving the base station just a few inches or so toward the siren if possible.
Lastly, if you have SS3, and interactive monitoring, you can go to your online dashboard, and under Devices, remove and then re-add the siren - but write down the serial number first because you need it to re-add it. Be sure to click "save changes" button at bottom of page when you remove the siren AND when you re-add it.
If none of these work, unfortunately, this will require a call to SS for troubleshooting and/or a replacement siren.
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