Motion Sensor false alarms
I have had the same problem with the new Gen 3 system on three different occasions. I have no pets or kids in the house.
First time it was the living room motion sensor which caused a false alarm resulting in the police responding and informing me that I would be issued a fine for $25.00 the next time it happened.
Second time it was the kitchen motion sensor that caused a false alarm. I was notified by the monitoring company in enough time that I cancelled the police response and avoided a fine.
Third time the kitchen motion sensor, garage side door entry sensor & laundry room entry sensors sent out a false alarm, but I answered the call and averted another police response.
After spending over an hour on the phone the first time a and a ridiculous amount of time the second time without getting the problem resolved I called back and cancelled my monitoring plan.
Simpli Safe used to have great customer service when I installed my first system 4 years ago, but recently their service sucks. Really hard to get someone to answer. and then seems like their agents read from a canned speech when trying to resolve a problem.
SImpli Safe has yet to contact me and try to resolve this problem. Guess they do not care if they have your business or not.