General Questions
Any other questions about other products, your app, or other services can be asked here.
1 Message
Thu, Sep 24, 2020 4:09 PM
Motion Sensor
Motion Sensor trigger false alarm in Safe Mode even Simplisafe sent me a new one. I use the Original Base and don't know why. I use it for six years. Does anyone have same problem
Question
•
Updated
Il y a 2 y
29
1
0
0
Responses
Related Conversations
Was this post helpful?
How can we improve?
COMPANY
SUPPORT
© 2021 SimpliSafe, Inc.
captain11
Captain
•
4.6K Messages
Il y a 2 y
For this one, besides the usual suspects (pet, air vent, sunlight -- did you cut down a tree -don't laugh a friend in TN did and the sun came in hitting the motion. A small move and no more false alarms --- weak battery, possibly the fall invasion of stink bugs? Of course don't know your setup, house etc, but if you know someone who also has SS and can walk through the area and make some suggestions, you can also call SS support and discuss. My kitchen scenario above was solved by a support rep on the 3rd call. Sounds easy now but hindsight is 20/20.
Good luck.
0
0