J

Sat, Feb 22, 2020 4:18 PM

Naming Devices

How do you use the "other" option to name devices? I have two or more windows in 4 different rooms in our home and the system will only allow me to using a selected name (i.e. dinning room, etc.) once. I select other but have been unable to spell out the name of the device.

Captain

 • 

4.6K Messages

2 y ago

You can use your keypad, or if you have the 24.99 plan (easier to enter). For assistance, call support to walk you through.

2 Messages

2 y ago

Thank you. I discovered the error and it was me. The system was telling me three sensors were not responding. After posting my question, I searched SimpliSafe site for that issue and found my answer. Most common cause unused sensors that were placed in the system by SimplyDafe, which I had three. I ordered 22 sensors but I am only installing 19.

Also, What I found was when you have one or more entry points in the same room, you are able to name them all, i.e. dinning room. The system automatically identifies each one, dinning room, dinning room 1, dinning room 2, etc.

Thank you for the feedback.

Captain

 • 

4.6K Messages

2 y ago

@jcar450 good luck and enjoy your new system.

4 Messages

6 m ago

My 2000 (Older) version system wont save device names. tried on app. and on windows web site. any advice? Older keypad doesn't have this function. Thnaks 

Advocate

 • 

2.8K Messages

@ronandiegeorge​ 

See your other post for response.