S

Fri, Mar 13, 2020 2:30 PM

new cell module

I have installed the new module but how do i know it is correct? How do I test it?
thanks

23 Messages

Il y a 2 y

All new SS3? Last generation SS2?

https://support.simplisafe.com/hc/en-us/articles/360029859491-How-do-I-install-my-replacement-cellular-module-

1.3K Messages

Il y a 2 y

@sc1279

Do you have the interactive monitoring plan?

If you do, and the functions are working, then it is all but certainly OK.

You should put the system in test mode and confirm the test notification is received. But, as I found out, that doesn't guarantee the new module is 100% working correctly.

My system sent the test signal just fine but the interactive functions didn't work until SimpliSafe properly registered the SIM. It took a couple calls before they saw the light on that and got it done.