J

Sat, Nov 21, 2020 12:02 AM

No PIN required to disarm system

I searched the forum but didn't find an answer to this.
I recently noticed that I can disarm my system by pressing OFF, on the keypad no need to enter the PIN.
I can't find a setting that allows this, and am sure it's not by design. Is it because I don't subscribe to active monitoring?
That's the only exception to the intended use of the system I can think of.

Thanks.

Update: This topic can be closed. This "problem" occurred when I turned the alarm off before the countdown was finished.
I was referring only to the keypad, I don't use the app for much. Since I don't use the monitoring yet, many features are
disabled on the app.

Thanks for the replies.

364 Messages

Il y a 2 y

Not sure I can press off on keyfob and app but if I press that on keypad it needs pin

14 Messages

I realize I wasn't specific in my comment. I don't need to enter a PIN on the keypad. I thought it was necessary, I've always done it.

4 Messages

Il y a 2 y

I have monitoring and the app simply does not ask for a PIN number for disarming.  This seems like a flaw in the design to me.

1.3K Messages


On November 20th, 2020 dbecker24 says:
I have monitoring and the app simply does not ask for a PIN number for disarming. This seems like a flaw in the design to me.


You have already given credentials to use the app when you signed into it, that's why it doesn't ask for more automatically. That said, you have several options at this point if you are concerned about someone else getting hold of your phone -

1. you can log out of the app after each time you use it, thereby forcing a log in requirement to use it again for disarm/arm
2. you could set up "Configure App Lock" in the settings under your account name in the app, so you have to enter a PIN before you can use the app
3. you could set up a screen lock on your phone so the app can't be accessed until the phone is unlocked
4. you could do all the above or any combination

There are plenty of ways to control it.

14 Messages

I don't use the app, except to check the cameras. I was referring only to the keypad. Turns out I was testing the PIN before the alarm was enabled, i.e. during the countdown. A brain melt. The alarm works as it should.

Captain

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4.6K Messages

Il y a 2 y

joeb912 Very bizarre.  My SS2 and now my SS3 system always needs a PIN to disarm, Suggest you call support.  Please post your outcome here.

1.3K Messages

Il y a 2 y


On November 21st, 2020 joeb912 says:
I realize I wasn't specific in my comment. I don't need to enter a PIN on the keypad. I thought it was necessary, I've always done it.


If the alarm is fully armed I need to enter a PIN to disarm/turn off. However, if the system is still in the arming countdown/delay time then pressing "OFF" cancels the countdown without a PIN entry, and of course the system then doesn't arm.

14 Messages

Sweet mother of pearl. I guess I knew getting old would be like this. I was pressing OFF during the countdown, not after the system was already armed. A day or two ago, I had set the alarm, then realized I forgot something, and canceled it before it was armed. The funny thing is I pressed OFF, when I meant to enter the PIN, then wondered why that worked. Then each time I've tried to test it, I've been disabling before the countdown is finished. Thanks for solving this problem (that never existed).