M

Tue, May 19, 2020 12:58 PM

Outdoor camera kit

I already have a couple of SimpliSafe cameras but I'm looking to move one outdoors. Is there a place to purchase just the outdoor kit? I can only find it sold with the camera, not individually. ???

The Outdoor Kit for the SimpliCam Indoor Camera is no longer available. If you're looking for a camera that can be placed outside, please consider the Wireless Outdoor Camera, which you can learn more about here.

364 Messages

Il y a 2 y

Call SS and they will do it over phone , that's what I did with mine in back garden

8 Messages

Il y a 2 y

You can find the outdoor kit available on this page:

https://simplisafe.com/alarm-sensors

19 Messages

Thank you jasonaward.

1 Message

Il y a 2 y

Is it just me or is the link https://simplisafe.com/alarm-sensors not directly accessible from the Website? I couldn't find it. Thanks for the link, jasonaward.

3 Messages

Il y a 2 y

Doesn't work for me either. I just wasted a half hour on the Web site trying to buy a few additional sensors and the outdoor camers kit to no avail. All they want to sell is complete kits. Think they're missing out on some additional sales to existing customers.

1 Message

Same here this is most confusing site I think I have tried to purchase from, finally went to Amazon ordered with free shipping will receive in 3 days
then ordered outdoor kit only from SS.  Yes definitely missing out should not be this difficult to ADD ON or BUILD SYSTEM OUT

Advocate

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2.8K Messages

Il y a 2 y

That link works ( https://simplisafe.com/alarm-sensors ), it's been the same link they've had up for a very long time.

When you access the link, there's 2 photos of "The All New Simplisafe" (which is SS3), and "The Original" (which is SS2).

Click on the photo of the system you have, you'll be taken to the sensors for your system version.  The outdoor camera kit is on that page, it's right beside the product photo/info for the Indoor Camera.

Also, I think either their main page, or on the page with the system packages, at the bottom of one of those pages is a link to "Do you need extra sensors?"  Click that link or photo.

1.3K Messages

Il y a 2 y

Just a side note, The Original (SS2) sensor page doesn't appear to show the outdoor kit. I see that only on the All New (SS3) sensor page.

Advocate

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2.8K Messages

Il y a 2 y

^ I see that now.  But guess if this thread isn't buried into 6 years back soon enough, hopefully folks will know where to find it, lol.

1 Message

Il y a 2 y

Just go here: https://simplisafe.com/simplicam-security-camera

1. Add a camera to the cart and make sure you check the box for the outdoor kit
2. Then adjust quantities and remove the camera you just added so you're only ordering the outdoor kit.

Cheers.

1 Message

Il y a 2 y

The cameras do not detect motion very well if placed outdoors. They are not designed for outdoor use! So why do they sell the outdoor kits?
Read their information at
https://simplisafe.com/forum/customer-support-forum/installing-and-using-simplisafe/cameras-located-outside-not-d

1 Message

I have multiple outdoor cameras and they both detection motion great.  I know when the gardener is heading to the backyard before my dog does.  :)

179 Messages

Il y a 1 a

@cmorrison209:

Thanks for sharing! LOL

Advocate

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2.2K Messages

Il y a 1 a

@cmorrison209, I suspect that eventually no business will want to do business with you.  SS has problems, but none which deserve the level of vitriol you laid on them.

Community Admin

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469 Messages

Il y a 1 a

Hi @cmorrison209,

Due to the language included, we have removed your previous posts. That being said, we'd love to see what we can do to make it up to you and get your Video Doorbell Pro working. Please reach out to our Support Team at 1-800-548-9508 or by email at Customer-Support@SimpliSafe.com from 8 AM to Midnight ET, 7 days a week. We'll be happy to help!

SimpliSafe Social Team
SimpliSafe Home Security