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Thu, Dec 3, 2020 8:24 PM

Persistant Power outage alarm

I programmed my new alarm system at a different location, unplugged it and transported it.  I obviously got the notification of a power outage since I unplugged it, but even though it's powered up and installed, the "There is a power outage" notification still is present in the app.  Any ideas on how to clear that?  Thanks!

Community Admin

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469 Messages

2 y ago

Hi @ambitionisme,

In order to update that message in the app, we'll need to make sure to pull the latest status information from the base station. To do that, simply pull down on the screen to check the system status. At that point, the app should then update showing that "Everything is OK" assuming the base is receiving power from its power cord.

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