Tue, Apr 13, 2021 1:29 AM

Pins not saving

Use fobs to disarm and arm. Today I randomly checked the pins in my settings using the app. Everything thing except my master pin are gone! Even the duress pin! When I try to add the pins back and save, they are gone again upon refresh and will not disarm.

6 Messages

Il y a 1 a

Pins save when I log in online. App will not save anything .

Community Admin


469 Messages

Il y a 1 a

Hi @Alphakitty,

Thanks for letting us know about your issue. We've sent this over to our engineering to for review to see if we can address the problem.

SimpliSafe Social Team
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