C

Fri, Nov 13, 2020 6:35 PM

Simplisafe Android app doesnt stay signed in

Hello,
Recently I noticed my Simplisafe Android App keeps signing out of my account, requiring me to re-sign in every day.
I've tried Clearing the cache, userdata, and uninstalling / reinstalling the app itself. Almost everything other than a factory reset.

Is this a known issue? How do I fix this?

1.3K Messages

2 y ago

Mine doesn't, but then again I haven't updated to the latest version.

Or, are you meaning the web version? That on my smart phone and on the PC have been sort of a pain in the arse lately with having to revalidate/reconfirm devices or whatever it's called.

Captain

 • 

4.7K Messages

2 y ago

There was an update this morning that showed this bug being fixed in the release notes.