General Questions
Any other questions about other products, your app, or other services can be asked here.
SimpliSafe App
Why can't the SimpliSafe App be accessed using my fingerprint on my iPhone?
Question
•
Updated
4 y ago
239
7
0
0
Responses
Related Conversations
Was this post helpful?
How can we improve?
COMPANY
SUPPORT
© 2021 SimpliSafe, Inc.
captain11
Captain
•
4.6K Messages
4 y ago
0
0
davey_d
Community Admin
•
2.9K Messages
4 y ago
On iOS, if you have Applock enabled, you can unlock either using your Applock PIN, or by using TouchID. Unfortunately there is no equivalent function for Android users just yet.
Johnny M.
SimpliSafe Home Security
0
0
ws729
429 Messages
4 y ago
0
0
davey_d
Community Admin
•
2.9K Messages
4 y ago
After logging into the app, tap the ‚ò∞ Menu icon on the top left, then your Email Address, to find the Configure App Lock option.
Johnny M.
SimpliSafe Home Security
0
0
captain11
Captain
•
4.6K Messages
4 y ago
Security
Smoke
Co (SS2, not yet released SS3)
Water
Freeze
Indoor cameras (up to 4 included for video services)
SMS, Email alerts aka Secret Alerts
phone app
My former boss just kicked ADT to the curb after paying them 60 bucks a month for a lot less. Best part ADT offered to lower it to 40; they said no.
If you don't think its worth the extra 10 bucks, call SS, provide your safe word and ask to be dropped back to the 14.99 plan.
0
0
captain11
Captain
•
4.6K Messages
4 y ago
0
0
ws729
429 Messages
4 y ago
Captain, I use the app with the monitoring-only plan for reviewing the timeline and checking (not changing) the system status. I switched from Xfinity security system 16 months ago, and figured the breakeven point of buying the hardware was 13 months going from $40/month to $15/month. I am now coming out ahead of if I had stayed with them. I went from 3 door/window sensors to 7, 0 glass break sensors to 1, 1 camera to 0, and 0 sirens to 1. I switch to interactive each time we're traveling which is rare.
0
0