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danjernigan

1 Message

Mon, Aug 31, 2020 11:04 AM

SimpliSafe Camera via Alexa

Is there a way to add the SimpliSafe camera to your device list in Alexa. I've enabled the "skill' and can use Alexa to arm the system. But I cannot add the camera as a device so I can view the camera(s) on my Alexa enabled TV or Echo Show.

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Updated 

Il y a 8 d

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Official Solution

davey_d

Community Admin

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2.9K Messages

Il y a 2 y

Hello,

At this time, all of our cameras are accessible through the SimpliSafe app only.

(edited)

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dwhitmoyer39

1 Message

I just purchased simpli safe and am VERY disappointed that I can not access my cameras or door locks with my new echo show.  Your website is very misleading when it says your system is accessible with Alexa.  All you can do is Arm your system.  What a joke. Get with the program and make these cameras and door locks accessible. Honestly I am considering going to a Ring systems so I can use a Alexa to see cameras.

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Il y a 2 y

bringo75

2 Messages

@davey_d When will we have the integration of Simplisafe cameras with Echo shows? Thanks

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Il y a 8 m

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davey_d

Community Admin

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2.9K Messages

@bringo75 our cameras use a totally different system and isn't compatible with Echo Show at all. I'm not saying it's impossible, but we have no info about development on that kind of functionality right now.

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Il y a 8 m

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bringo75

2 Messages

Ugh, then sadly back the cameras go. Enjoyed SimpliSafe and saw an article by Safehome.org stating the opposite. Guess I was hopeful. 

Thanks for info. Didn't wanna go with Ring but definitely a safe bet that they are fully integrated.

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Il y a 7 m

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Marcus

2 Messages

@davey_d​  Any update on this?  If Alexa can arm SimpiSafe as a skill, can doorbell camera connections be that hard to accomplish?  I’ve been a SimpliSafe customer since its first generation release.   Please get your software folks to make this a priority.  

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Il y a 8 d

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whoaru99

1.3K Messages

Il y a 2 y

I've tried to use the SS cams with a couple other systems without success. OTOH, I got a pack of Q-SEE cams to play with on a clearance sale and easily got them set up on Echo Show and my other security camera system (running Blue Iris on a NVR).

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sethjewell

1 Message

Il y a 2 y

Why? Why is Simplisafe so slow to allow integration and accessibility?

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captain11

Captain

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4.7K Messages

Il y a 2 y

@seth.jewell Security. SS2 had many issues, as does many of SS competitors and it is a closed system. Admittedly, that is good and bad. I too want connectivity to Amazon Echo to turn on 9 IoT lights inside and outside of my home for alarm conditions.  Hopefully they will get to that.

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ledwig24

1 Message

Il y a 2 y

I recently got an Echo Show and was disappointed that I cannot see my Simplisafe camera on it. I had the intention of adding several more cameras to my Simplisafe system and replacing my Ring doorbell with a Simplisafe doorbell. Now I've decided to replace my Simplisafe camera with a Ring camera and add more Ring cameras instead, and am considering replacing the whole system with a Ring system. I'll spend a lot on the equipment, but I'd only be paying $100 per year for monitoring instead of $25 per month, so it would pay back in a little over a year.

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mmatrull

9 Messages

It is very disappointing that there is no camera integration.  Even the system integration with Alexa is very disappointing.  They really need to step this up as competitors have much better integration.  I am happy with the overall system but the video doorbell and indoor cameras have been very disappointing.  And of course there is no outdoor camera option and the outdoor kit is an extremely poor band-aid.  I will definitely switch to another camera system soon that has better integration and will almost certainly just go with a whole new system at that point too.  I really don't see SimpliSafe surviving if they can't integrate better.  Not sure if they don't have the money to invest in R&D or they just don't think it's important, but regardless they are going to start losing customers as their competition advances their capabilities while they spin their wheels.  Thank god I'm not under a contract.l with them.

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Il y a 2 y

tocolemans

1 Message

Il y a 1 a

I would love to view my door via my SimpliSafe door camera however, I was a Ring user almost from the beginning. I even upgraded. As Ring became more successful, it took longer and longer for me to be able to view on my iPhone and Alexa Show. I actually stopped trying. I have a very fast WiFi system and strong connection. I converted my alarm system to SimpliSafe and decided to switch the door camera as well. It is way faster to show who's at the door on my iPhone or iPad. If SimpliSafe does come up with a way to connect with Alexa screens, I wouldn't want that to result in slower connection speeds, that has to be the priority.

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