General Questions
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Simplisafe for Windows
Can I download SS onto my laptop or is the app confined just to smartphones?
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davey_d
Community Admin
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2.9K Messages
3分前
Hi all,
The SimpliSafe app for mobile devices is available for both iOS and Android. You can download the app from your phone's App Store.
But you can also access your account via the web on any desktop browser (on Windows, MacOS, Linux, etc.). You'll be able to access almost all features that are available through the mobile app - including managing your sensors, controlling your system remotely, and viewing your cameras.
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whoaru99
1.3K Messages
2年前
Upper right corner, the little person symbol, "View Account".
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tarns43
2 Messages
2年前
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coltmaster1
Advocate
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2.8K Messages
2年前
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simplisafe_admin
Community Admin
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469 Messages
2年前
It may also be beneficial to try logging into your account through an Incognito (Chrome) or a Private (Safari and Firefox) window to make sure that there aren't any extensions that are preventing the page from loading. A quick google search should be able to direct you on how to open up a private window to give that a try.
SimpliSafe Social Team
SimpliSafe Home Security
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simplisafe_admin
Community Admin
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469 Messages
2年前
I'm happy to hear that using an Incognito window in Chrome did the trick for you. Going forward, you do have the option of always logging into SimpliSafe through an Incognito window, however, if you would like the browser to keep you logged in across browsing sessions, that would not be an option.
Most likely, it is an extension (an adblocker?) that you have installed in Chrome that is causing the issue. Incognito mode disables all extensions by default which is why that may have worked. In order to find out which extension is causing the issue, I recommend disabling them one by one until you are able to log in to your SimpliSafe Dashboard properly. Once you are able to log in properly, you'll have found the culprit and may be able to adjust some settings or uninstall it so that you can use SimpliSafe.com again.
SimpliSafe Social Team
SimpliSafe Home Security
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badgermt
1 Message
2年前
Any other guesses?
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