StratManLou's profile

Wed, Feb 2, 2022 11:27 PM

Simplisafe signs and decals

Beats me why we should pay a few dollars/cents to acquire a SimpliSafe standing sign and some decals as this serves as free advertising for the company.

I wrote them to state that these promo items should be part and parcel of any part of system order delivery and for free. The response was for me to call customer support... a bit tedious a task considering they want to hear us request for it. 

Oh well - Seems it back to the previous owner sign that says in bold - ADT.

Captain

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4.7K Messages

6 m ago

@StratManLou As a former ADT customer of 9 years and a Simplisafe customer of almost 10 years, my advice is that if you don't stay with SS, don't go with ADT. They are terrible and a contract that is the devil.

That said, over the years many customers have debated on whether its better to use a SS sign and decals, another company, a generic or none at all.  I fall into the "generic camp" and paid $15 for a generic sign. A drive by potential intruder knows my house has an alarm system but not necessarily which one. yes, easy enough to find out with the outdoor cameras and doorbell cam but I personally think generic sign is the way to go.

If you are set on a sign, call SS. All they can say is no. For what its worth, I believe SS is the best in home security overall.

4 Messages

@captain11​ Thank you, Captain. I also used to be an ADT client until they priced themselves out of the market.

My issue is trivial really and agree with your generic sign idea. I am happy with SS, its just that us customers having to pay for standing signs/decals is like creeping greed. Even Apple still has one promo item for equipment that they sell. Peace

Community Admin

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2.9K Messages

6 m ago

Hi StratManLou,

We do already include decals and yard signs as part of every system package! If you didn't receive them in yours, let me know by direct message (by hitting the speech bubble icon at the top). I would just need to confirm your delivery address and I can get 'em to you.

4 Messages

@davey_d​ As mentioned Davey, this is for a new home. I left the said sign (which fell apart eventually) and decals at the old house. Since then I have ordered add-ons to my system and well one would think that such would be gratis.

It really is no big deal but just adds fuel to the perception, that now we have to pay to advertise them - its like those very expensive polo shirts with animal logos?

Community Admin

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2.9K Messages

Ah, I get what you mean. No, we don't include extras like that in non-system packages. But still we'd be more than happy to send a few new decals and a yard sign your way - something that our Support team is happy to do for customers taking their system with them to a new place. 

4 Messages

@davey_d​ Thanks for your offer Davey, this is a new home I just moved into and thus all my original signs I left at the old homestead. For curiosity I called up SS customer service again to see if I could get some window/door decals at least... not possible, I have to pay for the privilege of carrying the SS name. Seems as the SS grows - they seem to be more less flexible. They should learn from Spotify

Advocate

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417 Messages

6 m ago

But also, don't advertise to any criminals which system you have? I would argue that having the sign of a system that's different from your actual system is probably a better idea so keep that ADT sign planted in your yard!

35 Messages

5 m ago

I would avoid getting the generic decals and signs that one finds at Walmart, Amazon, and Home Depot etc.  Thieves know which signs are generic and they may believe you do not in fact have an alarm and are using them to scare them away without having a system.  90% of the time those signs and decals work but a SS sign or decal pretty much guarantees there is a real system there.