J

Mon, Dec 28, 2020 9:35 PM

SimplySafe app on IPad will not rotate to landscape

I have a new IPad, and recently signed up for SS. I can access the system from my phone, IPad and laptop, but the app will not rotate to landscape on the IPad. Very annoying, since it is set up with a keyboard, which will not readily let me use the portrait mode.

Community Admin

 • 

469 Messages

2 y ago

Hi @jfpettit,

Thanks for the suggestion. That's a very good reason to add landscape support! We've made sure to forward this to our development team for consideration.

SimpliSafe Social Team
SimpliSafe Home Security

1 y ago

I'm running into the same issue. Not only that, but I can't prop my iPad up in portrait mode on my desk if I want to use SS while charging the iPad as the charging cable interferes with that orientation.

Thanks!

1 Message

1 y ago

I'm going to add my request for iPad landscape mode as well.  I use my iPad on the magic keyboard, it makes it awkward to us the iPad in portrait mode

7 Messages

7 m ago

+ 1 to requesting landscape mode on iPad. We have an iPad we use for home automation (lights, etc.) that sits on a bookcase in the living room that, every time we open the Simplisafe app, have to rotate to portrait mode (all other apps run landscape)

3 Messages

6 m ago

SimpliSafe is the only app I have that won’t rotate on my iPad and it’s very annoying.  This post was from a year ago.  SimpliSafe has seen this post but still hasn’t made the change.  Why not???

Community Admin

 • 

2.9K Messages

@Elton4505​ apologies for the inconvenience. As of right now, the SimpliSafe app is primarily designed for phone screens. If that changes, we'll be sure to keep you updated.

In the meantime, you can at least view your videos in landscape mode while in full screen.

2 Messages

Any news on this? 

2 Messages

4 m ago

:)

3 Messages

4 m ago

Lame answer.  Again this has been known for a long time.  People pay a lot for your products.  Show some effort 

3 Messages

3 m ago

It's like this...   I've had your products for a while.  I do like them.  But I see some areas where they could be better with minor enhancements.  The app is just one area where it could be better; configurations is another.  What bugs me a little is that I haven't seen any enhancements to any part of the system since I've owned it.  Not one change or improvement.  That bugs me a little to think you're not thinking to stay in touch with your product owners and show them you appreciate them by listening and responding with updates.  Over time, when I find that these little things keep disappointing me, I begin to look for something else to replace it. 

Community Admin

 • 

2.9K Messages

@Elton4505​ we hear you! We are still a relatively small team, and we're focusing on efforts that have a bigger impact on our user base. But we're definitely listening, and it absolutely helps when users like yourself sound off in threads like this.