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Sat, Feb 29, 2020 5:31 PM

Siren stops beeping on exit

Since the latest firmware update, my external Siren stops beeping after I open the exit door. I can hear it beeping when I set the alarm to "Away', but as soon as I open the exit door, it stops. I've contacted tech support who instructed me to conduct a test, cycle the power on the Siren, remove the Siren from the system then add it back, and cycle the power on the Base Station, all of which I did with no success. Anybody else having this problem? Hoping that a future firmware update fixes it.

Advocate

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2.8K Messages

2年前

I'd call SS again and ask to speak to a senior supervisor so that it gets escalated to the engineers.