Tue, Feb 4, 2020 1:13 AM

Smart Lock firmware 1.1.1

Anybody know anything about firmware update 1.1.1 for the smart locks?

Now every time I open my app or look at my smart locks I'm told that there is an update available to update the locks to 1.1.1. However, it wants to connect via BT, and it either drops to "not in range" after a few seconds or sticks at "connecting to lock" for eternity.

If it matters (and who knows?) the 1.5 system update isn't available for me and my keypads show my base station running 1.4.20

3 Messages


Well I tried again today. I just turned off the Wi-Fi on my cell phone. Again I am running a Pixel 2 XL. I cycled the lock once in the app to the locked position. Then attempted the update again. This time it worked fine. Not sure why it didn't work yesterday...

1 Message


I've tried most everything here and nothing works with my Samsung NOTE 10 Android phone.