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Thu, Jan 9, 2020 5:53 PM

Smoke alarm & carbon monoxide sensor not functioning

Even though I have replaced the batteries with new in both the keypad still reports that the batteries are depleted. Its there a life cycle on these sensors? Mine are about 5 years old.

Captain

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4.6K Messages

3年前

@Kate.dos.carl the mfg warranty is 3 years, beyond calling SS to troubleshoot you may be SOL.

2 Messages

3年前

Thanks, you're right, sounds simpler to get new ones.

Advocate

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2.2K Messages

3年前

Ask for replacements.  They may say no, but then again they may say yes.

"If you ask, you may not get.  If you do not ask, you will not get"