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Tue, Dec 10, 2019 7:44 PM

Smoke detector keeps going off

Last night, while cooking dinner at about 6:30, we set off the smoke alarm, and I'll admit, we have done this about half a dozen times before. It had been fine up until last night, but, since then, it has gone off three more times: just before midnight, this morning at 6:50, and again a few moments ago. (I had the call center set it to test mode after the 6:50 alarm this morning so as to avoid false alarms to the fire dept while we're at work.)

I did see some other posts about cleaning these detectors, but didn't really see any steps on how to do so. Has cleaning helped resolve this problem for anyone? If not, does anyone have other suggestions (besides being a better cook?)

Advocate

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541 Messages

3年前

I think i saw where you just use canned air and gently blow it in there but its been awhile. Thats why i haven't gotten one because of all the false alarms i have been reading but i really wish ss would just make a smoke detector listener so if your regular smoke detector goes off it will but hopefully someone who has been through this will chime in

364 Messages

3年前

I followed @captain11 advice.

I have 5 smoke detectors.

Every month I follow this process.

1. Call monitoring to put your test and put system to test for 30 mins
2. Remove detector (which sets off detector)
3. Press down on catch to stop detector screaming!
4. Use air can round it pressing gently and not holding trigger down long (or water comes out)
5. Put it back up. Make sure no solid yellow light appears
6. Press test on device

Repeat x other 4.  

Never had alarm go off at all.

6 Messages

I cleaned it yesterday evening as you suggested, and it hasn't gone off since. Thank you!!

Advocate

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2.2K Messages

3年前

None of mine have gone off (despite NOT keeping up with the specified cleaning).  However I found that cutting drywall fills the air far and wide with fine particulates which DOES set them off.  Had it happen twice; now I take down the sensor and remove the battery when I have to cut drywall.  I understand this won't work with SS3 (doesn't taking down the sensor set it off)

364 Messages

3年前

Your welcome @cathandsal

2 Messages

2年前

My base is experiencing these same thing.  The SD does not alarm so it doesn't seem to be a cleaning problem with the detector.  Only the base alarms with a notice on the screen.

326 Messages

2年前

I have a smoke detector that is still in the box.  I meant to return it but never got around to it.  I decided not to install it because of all of the reports of false alarms.  My town charges a hefty fee for false alarms and I don't want to have to deal with that.

Advocate

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2.2K Messages

2年前

Yes, a hefty fee for a false alarm would be bad.  Dying in a fire would be worse, but I presume you have "normal" smoke detectors.

Nobody was at home at my sister's house when a "wall wart" caught fire.  Her stand-alone smoke detectors went off, but nobody was at home to hear them.  By the time the fire department got there and controlled things, the house was gutted and most of the contents unusable.  Good thing she didn't get hit with a false alarm fee...

326 Messages

2年前

I have a wired smoke/CO detector system with detectors on every level and in most rooms.  This is why I wish that SS had a listening device like Ring does.  Nobody should have to get a second set of smoke and CO detectors to work with an alarm system. Options should be there to provide either.  I would gladly buy listening devices.  I almost went with Ring just based on this, but overall I thought that SS offered the better package.  I still feel this way five months later.

2 Messages

2日前

So it seems SS has not improved their smoke detectors. I've had mine for 9 months, with no issue. Now in the past 2 days I've had 5 false alarms, from 2 different detectors. With my property being a rental, this is now becoming a major problem. I have had the guests take out the battery on the detector with most of the false alarms, as just putting it in "test" mode via Tech support only prevents the call center and the fire dept from getting the alarms. With the sensor removed from the base and the battery out, I would've expected the app to show this condition . . . . but no, it says the sensor is working fine. Not sure what to do at this point. Cleaning them regularly seems odd (don't have to do that with regular smoke detectors), and if that was the issue, it would seem they ALL should be having this issue, not just two of them. Any help would be appreciated.