So what really happens to our feedback and suggestions?
So real talk, what happens to all of our feedback and suggestions? The standard response is a version of, "I'll forward this on to the devs" but what actually happens? As in, what is the process the devs (or whoever) use to evaluate our feedback and suggestions? Does it just go to a file no one ever looks at again? Does it go to a list that someone uses to prioritize work streams?
Related to this, can anyone name any requests or suggestions that have actually been implemented (other than search in the forums) and approximately how long did it take for those things to be implemented? Having been a customer for a while now (though not as long as some of you who I hope will respond to this thread) and having seen the same things asked for week after week for a few years (judging by old forum posts) I am, to be blunt, starting to think that we're wasting our time asking for changes 99.9% of the time.