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Mon, Jan 13, 2020 7:57 PM

Strange message

This morning when I turned the system off I got a message saying "warning, wireless interference attempt". Has anyone had this? What exactly does it mean? I've had my system(s) for 8+ years & haven't heard of that. Thanks if you can enlighten me, I don't have the patience to try to call unless it's something necessary.

171 Messages

Il y a 3 y

With a google search "simplisafe warning, wireless interference attempt"
I found this, lots from Simplisafe last year in first post.
https://simplisafe.com/forum/customer-support-forum/installing-and-using-simplisafe/jam-detection-update

and this

https://simplisafe.com/forum/customer-support-forum/installing-and-using-simplisafe/wtf-wireless-interference-det

15 Messages

Il y a 3 y

Ride525, thank you so much for the info provided. I've read through the conversations about this and have decided that since it possibly 'could' be jammed I have decided it's not something to lose sleep over. I do have layers of protection albeit not cameras inside. My house layout would requite several to cover it and I've seen so many problems with the cameras I decided to forgo them. I do have cameras outside and I'm going to go over all, if any, activities last night. Also have motion lights all around the house. If someone should be lucky enough to get in, as long as I wake up it would probably get noisy. Just know that I appreciate you taking the time to answer me.

171 Messages

Il y a 3 y

:)

Advocate

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2.8K Messages

Il y a 3 y

GaJoPa, several users unfortunately had those messages continue, up to nearly 100 a day, so that could be a problem.  If it happens again, call SS, for every customer this happens to, they should be honing in on solutions for the customer so they don't have to waste time on a phone that is never answered.  Also, you can ask them to change the threshold for those messages if they are getting frequent or unusually numerous in a very short amount of time.

15 Messages

Il y a 3 y

Coltmaster1, thanks. I had no idea other people had so many of these messages. I read frequently on here but somehow had not noticed this problem. I had the message again this morning, including an error in the DR motion sensor. I definitely won't be worried about it anymore unless it gets so often as it has with others. I will, however, try to call SS & let them know if I have another one. I have changed the battery in the motion sensor it mentioned this morning to see if that changes anything. Appreciate your reply.