T

Thu, Dec 2, 2021 12:05 AM

Transformer requirement for the SimpliSafe Video Doorbell

I didn't see a search option on here so I am asking this question that has probably been asked before.

Will my 16v 10va transformer work with the SimpliSafe Video Door bell pro?  

Just want to have all the information before I add the video doorbell.
Thanks

Captain

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4.6K Messages

8 m ago

@tvotta first, suggest you change your forum handle to something other than your email for privacy reasons. Second, go to the help center (link on bottom of page) and there is a search tool there.

And here is the link with your answer:


https://support.simplisafe.com/hc/en-us/articles/360035706791-Requirements

support is open now too.

49 Messages

8 m ago

I had a 16VAC/10VA transformer when I first installed my video doorbell and had lots of problems. I switched to a 16VAC/30VA (like this one from Home Depot Hampton Bay 16VAC/30VA Transformer Compatible with All Video Door Bells-HB-130-03 - The Home Depot) and some of my issues went away. 

(edited)