huxianlj's profile

Mon, Apr 4, 2022 7:18 PM

Update auto pay method

I have received a new credit card and want to update the one on file for auto pay

Accepted Solution



4.7K Messages

Il y a 4 m

@huxianlj You can add another card and mark it as the primary yourself online (log into your dashboard, look at the top right to see your credit card on file. To delete the old card, as of now, you have to call into customer service. Yes, a waste of your time and Simplisafe's time, but when I asked the agent said they were working on this to make it available online for customers.