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Mon, Jan 13, 2020 11:50 PM

Updated app doesn't work

1/13/2020 - the new updated app does not work.  The "Off', "Home' and "Away' buttons are greyed out, couldn't disarm my system upon returning home!
HELP!

Advocate

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541 Messages

Il y a 3 y

They are having issues with the new update, thats why i have not done an update yet but you can try to delete and reinstall but i have a feeling it wont work and how long it will take for them to fix it, well who knows

1 Message

Il y a 3 y

This is a long time for the app to not work.  Makes the doorbell completely useless.  Any idea when it will be fixed?

292 Messages

Il y a 3 y

Is this on Android or iOS?  

App has been working fine on my iPhone 8+, iOS v.13.3.1, simplisafe app v.2074.11.0