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Wed, Feb 26, 2020 8:14 AM

Upgrading from Original SimpliSafe to the New SimpliSafe System

I have just purchased a new SimpliSafe system to replace the original SimpliSafe system currently in use. What will I need to do to swith the account over to the new system and what, if anything, will I need to do about the professional monitoring? The monitoring is already setup with my police and fire contacts, etc. Is there something I must do when the new system is active and the old one disconnected?

23 Messages

Il y a 2 y

It's a very easy transition. Just follow the directions and your new SS3 system will be up and running in no time.

Advocate

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541 Messages

Il y a 2 y

You might need to call them and have them take the serial number off that account and put the new base station number in and go from there but i could be wrong as i have the ss3 and not familiar with ss2 or switching over systems.

23 Messages

Il y a 2 y

No need to call. It's all in the instructions.

51 Messages

Il y a 2 y

When I added the SS3 base station, it automatically removed my SS2 system from my account. It also automatically added all of SS3 components except maybe the smoke detector. I think I had to add the smoke detector manually.