J

Sun, Aug 16, 2020 12:38 AM

What happened to Carbon Monoxide Detectors?

My Carbon Monoxide detector went bad and I tried to order a replacement. I can't find it in the catalog at all. Has Simplisafe decided we don't need to be protected from getting gassed to death in our homes anymore?

Advocate

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2.2K Messages

Il y a 2 y

If it died, have you tried having it replaced under warranty?

Advocate

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2.8K Messages

Il y a 2 y

Go to https://simplisafe.com/alarm-sensors
Click on the photo of the system you have ("Original" is SS2 - "All New" is SS3)

It appears that for the SS2 system, they don't have the CO detectors on the order page.  They do, however, for SS3.

I'd call SS and inquire about them if you have SS2.