Where do I get my Cell Module upgrade?
|SimpliSafe is dedicated to providing our customers with expert-level protection, and this includes ensuring 24/7 access to our professional monitoring centers via a strong cellular connection. For more info on our efforts to address 2G Sunset, including obtaining and installing a new cellular module, check out our Help Center Article here.|
I've just spent an hour scouring Simplisafe website looking for the cell module upgrade to get for my original Simplisafe system.
NOTHING. No information. You tell me I need one or my system won't work, but you won't tell me anything about how to get one. THANKS A LOT.
The link in the Simplisafe Email is no good.
Simplisafe: you should get your act together. I was one of your initial customers when you first came out.
You have a lot of competitors now. Get with it.